WHAT IS THE UNFORGETTABLE VISION? The Unforgettable Vision is a online eCommerce business that is located from the United Kingdom to worldwide destinations. The Unforgettable Vision is a home of highly skilled and trained designers and creators who bring you unique designs, parody and customized products. The Unforgettable Vision have several branches located around the world and are teamed up with some of the best manufactures to some of the biggest brands. The Unforgettable Vision design will help you with your creativity as our production team bring it all to life. WHAT CAN YOU EXPECT TO SEE? > Graphics design and effects content > Physical and digital art designs > Unique creations and pre-made designs > Spin-offs and parody creations > Online requests and booking services > Service menus and personalized products > Unforgettable roster stores and collaborations Graphics Designs to official personalized products made just for you. Let us present you with a vision that you or anyone else will never forget. > VIEW OUR SHOP > VIEW OUR SERVICES > VIEW OUR NETWORK > VIEW OUR CONTACT PAGE

How long do orders take? When will they arrive? When is your turnaround? To make things a little more easy, and to provide you with another section of information on our production times you can check out the follow list below that will provide the correct information for customers and orders all around the world. Design Times : 1 hour - 7 Days Design times may vary depending on your request. Product Times : 2 days - 15 days Depending on your product type, some can take longer than others. Delivery Times : 2 days : 15 days Delivery times vary depending on your worldwide location. Total Estimated Times : 2 days - 25 days From design to product production and delivery worldwide. Please be aware that design times may go over the limit depending on the amount put into your requested design. Your product will be done efficiently and done within it's original time frame. Delivery can vary, depending on your location, adding a couple of extra days incase of any slight delays. If you have any questions or concerns at anytime before, during and after you make a purchase or use our online services contact us and a member of our team will be available for assistance.

WHAT ARE PRODUCTION TYPES? The Unforgettable Vision present different production types within our products. You will be able to identify these products type within the online shop and service menus. Products types are given to help us provide you with many different materials and a vary of rates. PREMIUM PRODUCTS Premium products are out main sourced products that come from a vary of our branches worldwide. Premium products are the quickest products of fulfillment and come in a higher and more valuable materials. Premium products are a rapid shipping time as they are worked on by a branch closest to you. DELUXE PRODUCTS Deluxe products come at a more hard hitting value and come from a vary of luxurious locations. Deluxe products can include ultra high quality materials to some big branded names. Deluxe products maybe imported from one country to another with exceptional shipping times. TRADITIONAL PRODUCTS Traditional products come at a much lower cost as we are also supplied cheaper materials for our products. Traditional product materials are sourced from Asia and are also put together by trainees within our team. Traditional products may take a little longer than most other product types to be produced and delivered. We ensure our trainees get the full attention on each order to help maintain their skills and to advance in the production. We use cheaper but highly effective materials during traditional production to prevent the loss on higher costly production. STUDIO PRODUCTS Studio products are directly from the studio and selected designers themselves. Studio products may involve up and coming studio project products or even one off sales. Studio products can be really creative and very limited to the public and customers eye, get them while you can! Studio products may involved, miss placed products, faulty products and epic and unforgettable deals like no other. We advise that all visitors, members and customers take note of the production types at the Unforgettable Vision. Going over this information may cover your own personal thoughts or any other concerns you may have on our work provided.

PRODUCTION PRODUCTS When making a online shop order or booking a online service please take note of the following production manufacture product types that will be stated in all products available. STANDARD PRODUCTS Standard products are supplied from another supplier and brand name. We use standard products to print on to directly and embroid. Standard products have a much quicker process when ordering. Standard products are the cheapest out of the two kinds. MANUFACTURED PRODUCTS Manufactured products are created from scratch to the very last thread. Our team print, dry, cut and sew your manufactured products Manufactured products take a little bit longer than standard product. Manufactured products come at a higher price being from scratch.

PRODUCTION SHOP TAGS You may be aware of the different tags you will see scattered across some of our products that are featured in our online shop and services, well here we can cover what each one means. VISION ACCESS Vision Access tags are for products that have just been added on behalf on the unforgettable vision, giving you a chance to get them at a discount rate before they go to the standard price. LIMITED TIME Limited time tags are for products that are only here for a certain length of time. The time could be anywhere between 1 day to a end of the year opportunity. We advise to grab these while you can! PRE-ORDER It's good for us as a production unit to do bulk products meaning we can get more than one done at once and get them sent out. This can also be a money saver with pre-order deals and early access prices with dates stated.

ONLINE SHOP PRICE Our online shop is ranged with pre-created designs. Our shop is ranged with brands and collaborations. Pre-creations are a cheaper range than requested products. Our prices vary on the type of design and product style. Our shop price range digits are : £/£££ SERVICE PRICES Our online service is ranged with personalized creations. Our services is ranged with POD and DOD products. Personalized products are more expensive to pre-creations. Our service prices range depending on design request to product type. Our services price range digits are: ££/££££ Print-On-Demand (POD) Requesting products with your own logos and designs are the lowest and cheapest costs when requesting for your personalized product. Design-On-Demand (DOD) Request a design on top of your product will come at a much higher costs, keep in mind this will cover the design type and time to the standard production and included costs. At any moment before, during or after purchase on one of our products or in the use of our services, please feel free to contact us at anytime and one of our unforgettable staff members will help you make the right choice or find the perfect product and creation for you.

Any claims for misprint, damage and defective items must be submitted within 5 days after the product has been received.​ • 5 Days after your product has arrived. • Visit our contact page on our website. • Provide us with any necessary information needed. • Select the "Returns" options to label message. • Please upload and send in any pictures of your reported problem. • Please write us a message on what your problem is. • Send your report to us so we can take a look over your situation. The Unforgettable Vision team will investigate and inspect your reported problem on your product and look further into your reported situation that has involved and taken place with our services and product.​ Please be aware that our products are handled with major care and protection, meaning our products go through several checks before it is shipped out, your product should not be sent if effected on our side. Our products are also packaged with care and deter any damage during shipping, but with this being the case, once your product has left our branch it is down to the carriers. We will always help with this situation and we can also keep on top of your shipped package and it's whereabouts. During this process the Unforgettable Vision will fill out a returns form and take your reported situation to the manufactured branch and to see if your return is accepted. Returns can take anywhere from 1 to 30 days. The Unforgettable Vision want to keep the customer satisfied, but can only do so at a small measure, so please make sure you read over all information of each product you decide on purchasing. Any issues of wrong size, change of color or wrong order you made will not be accepted due to your own circumstances. RETURNS AND REFUNDS ARE NOT GUARANTEED! We don't accept any returns on products or refunds unless it is due to manufacture mistake or service product error. We once again remind you that any orders are under your own circumstances, if there is any problems during a order is made the Unforgettable Vision team will contact you to make some adjustments or make changes to your order before production. ​ Do you have any questions or concerns? Please feel free to contact us on our website or message the following email at unforgettablevision@outlook.com where one of our online staff members will assist you.