At Unforgettable Vision, we strive to make the booking process straightforward and efficient for our clients. Here’s a step-by-step guide to how our service bookings work: 1. Find Your Desired Design or Product Service: Begin by exploring our wide range of design services and personalized products Identify the service that best matches your needs and visions. 2. Select Your Date and Time for Designer Discussion: Once you've selected your desired service, choose a convenient date and time for a detailed discussion with one of our expert designers. This can be easily scheduled through our booking system on our website. 3. Attend Your Designer Discussion: Join the scheduled session to discuss your project in detail via Email. During this meeting, you'll collaborate with the designer to outline your requirements, preferences, and expectations. You will also receive a quote for the project, and if you decide to proceed, a deposit or invoice will be issued. 4. Designs, Previews, and Mock-ups: Before we move on to full production, you'll be provided with design previews and mock-ups. This ensures that the final product aligns perfectly with your vision and allows for any necessary adjustments. 5. Payments on our booking services: All payment must be made on your request before the final production. Deposits maybe required depending on the request types and the size of your order or request that has a lot of creative times. By following these steps, Unforgettable Vision ensures a collaborative and transparent process, guaranteeing that your final product meets your expectations. For any further questions or to book a service, feel free to contact us!

PRODUCTION TIMES How long do orders take? When will my products arrive? What is your service turnaround? PRODUCTION TIME: 2 DAYS TO 10 DAYS All product types are complete. Product production will be complete. DELIVERY TIMES - 1 DAY TO 20 DAYS Delivery vary depending on locations. UK & Europe: 1 to 10 Days estimated. United States: 3 to 15 Days estimated. Worldwide: 5 to 20 Days estimated. TOTAL TIME ESTIMATES - 2 DAYS TO 30 DAYS The full amount of time for our orders. Designs maybe be included. Payment process is completed. Product production is completed. Shipping and delivery is completed. PRECISE DATE REQUESTS - 10 TO 15 DAYS OR MORE Please give us more notice on precise dates. Make your order weeks in advance for guarantee. UK & Europe: 10 to 15 Days notice United States: 10 to 20 Days notice Worldwide: 10 to 20 Days notice The time frames above are just estimates. Products and orders may be produced and deliver way sooner than you expected. Productivity, turnaround times, and delivery can depend on the request, depth of detail, and worldwide location. We prefer to offer the best quality rather than the poorest and like to handle all of our shops and service orders with unforgettable care. If you have any questions or concerns, please feel free to contact us via our website or directly on any of our online social media platforms and messengers.

WHAT ARE PRODUCTION TYPES? The Unforgettable Vision present different production types within our products. You will be able to identify these products type within the online shop and service menus. Products types are given to help us provide you with many different materials and a vary of rates. PREMIUM PRODUCTS Premium products are sourced from our worldwide franchise branches. Premium products are the quickest and most officiant products we fulfill. Premium products come with the highest of quality and presented materials. Premium products have a rapid production and shipping times. Premium products are fulfilled at the closest branch to you. DELUXE PRODUCTS Deluxe products are sourced from luxury worldwide locations. Deluxe may come at a more of a hard hitting price. Deluxe products can be sourced from big brand names. Deluxe products may be more imported than any other. High quality products and exceptional shipping times. TRADITIONAL PRODUCTS Traditional products come at much lower and affordable cost. Traditional products are sourced directly from the UK or Asia. Traditional product contain cheaper materials and quality. Traditional products are also trainee materials and product creations. Traditional production and shipping times may take a little longer. STUDIO PRODUCTS Studio product comes directly from the UV headquarters. Studio product may be involved in designer projects. Studio products contain different packaging. Studio products can also come with unexpected gifts. Studio products can take longer than most other service types. Productivity may vary, and shipping may also vary with tracking. PRODUCTION PRODUCTS When making a online shop order or booking a online service please take note of the following production manufacture product types that will be stated in all products available. STANDARD PRODUCTS Standard products are supplied from another supplier and brand name. We use standard products to print on to directly and embroid. Standard products have a much quicker process when ordering. Standard products are the cheapest out of the two kinds. MANUFACTURED PRODUCTS Manufactured products are created from scratch to the very last thread. Our team print, dry, cut and sew your manufactured products Manufactured products take a little bit longer than standard product. Manufactured products come at a higher price being from scratch. ALLIED PRODUCTS Allied products are products drop shipped from other companies. We help sell and produce activity for other businesses. We can provided products that are non-related to us. Allied products could also be promotion products. Allied and dropship products are limited stock and limited time. We advise that all members should take note of production types. The Unforgettable Vision is UK headquarter based. Not all products are coursed from the UK and maybe imported. At all times make sure you check in on your country import and duty fees.

We want you to take the best care of your products and in this FAQ section you will be able to seek all care information for your desired and purchased products that are also stated in each shop product listings. PRINTED PRODUCTS Direct Printed Product The latest printing technology is to offer a wide variety of printable garments and products with design color options. We use high-quality inks that won't fade for a long time if taken care of properly. Keep in mind that the original manufacturer's care instructions don't take into consideration the printing process. We suggest following the care instructions on this page to learn how to take care of your printed garments properly. CARE DETAILS • Can be machine-washed cold on a gentle cycle • Make sure you turn your garment inside-out • Avoid Bleach (non-chlorine bleach only if and when necessary) • Do not use any fabric softeners • Do not dry-clean your items • Can be tumble-dried on a low cycle (Hang-dry works best) • Use cool iron method inside-out • Do not iron the print design • Do not iron the print design • Shrinking of the garment may occur if you wash or dry on a higher setting than what is advised. • For the best results we advice hand washing your printed apparel, this will guarantee you a longer life time. Follow these instructions carefully to avoid fading, cracking or failure of the desired print design on your apparel and object product.

OUR RETURN POLICY If you need to return an item, please follow the instructions below: POLICY INFORMATION - Claims for misprints, damages, or defective items must be submitted within 5 days of receiving the product. - Visit our contact page on our website. - Provide the necessary information and select the "Returns" option. - Upload and send pictures of the reported issue of your product you wish to return. - Write a message detailing the problem of your product you wish to return. - Go forward and send your report to us for review and await for further assistance. Our team will investigate and inspect the reported issue. Please note that our products undergo several checks before shipping to ensure quality. Once the product leaves our branch, the carrier is responsible for any damage during shipping. We will assist in tracking your package and resolving any issues. Returns can take 1 to 30 days to process. We strive to keep our customers satisfied but can only do so within certain limits. Please read all product information carefully before purchasing. Issues such as wrong size, color, or order mistakes made by the customer will not be accepted for returns. RETURNS AND REFUNDS ARE NOT GUARANTEED! We do not accept returns or refunds unless there is a manufacturing mistake or service error. If there are any issues with your order, our team will contact you to make adjustments before production.

ROSTER INFORMATION Introducing the Unforgettable Roster, a revolutionary service designed to elevate your brand through professional creativity and seamless merchandise management. With our expert team of trusted designers and production specialists from around the globe, you can effortlessly host your own brand and showcase your unique products. This all-in-one solution not only simplifies the complexities of store management but also maximizes your profit potential, allowing you to focus on what you do best. Whether you're a budding entrepreneur or an established brand looking to expand, the Unforgettable Roster empowers you to turn your vision into reality, ensuring that your merchandise stands out in a competitive market. Experience the freedom of running your own store with the support of a dedicated team committed to your success and brand name. Interested? You can view more comparison information in the rest of the FAQ or visit the following link to be directed to our services. Roster Service Page Roster Main Page Roster Information Page 𝗠𝗔𝗜𝗡 𝗥𝗢𝗦𝗧𝗘𝗥 - £250.00 (Est $340.00) • One time starting payment You make a one time payment. • Main store page and package Representation logo, tile, cover and theme. • Product count: 200 Products You server starting product total. • Product limit: 200 + Ticket Extras You can pay for additional store content. • Unforgettable bonus slots Unforgettable bonus product slots. • Main roster ticket vendor access Main roster gain discount ticket vendor access. • Free event sign ups Free sign ups to production chains and timelines. • Free standard store products Free standard products within limits. • Ticket manufactured store products Paid tickets at discount for manufactures. • Monthly saving payments Get paid monthly for larger payments. • International payments Payments available worldwide currencies. • Profit percentage: 70% - 80% The set amount of your profit returns. • Profit bonus: - 1% - 10% The set amount of profit bonus returns. • Potential bonus gifts and goodies Gain free gifts and goodies from our team. • Network: Social Group Access Private network access to connect to our teams. • Payments, Codes, Files, Media, Connectivity Access to payment files, history, codes and more. • Private servers and assisting managers No stress on you! We deal with everything for you. • Advertisement: Paid / Main listings Main tile listings and paid adverts. • Design discount: Up to 40% Gain new design discount up to 40% • Product discount: Up to 20% Gain production order discount up to 20% 𝗕𝗔𝗦𝗘 𝗥𝗢𝗦𝗧𝗘𝗥 -£150.00 (Est $210.00) • One time starting payment You make a one time payment. • Base store page and package Representation logo, tile, cover and theme. • Product count: 10 Products You server starting product total. • Product limit: 100 + Ticket Extras You can pay for additional store content. • Base roster ticket vendor access Base roster gain ticket vendor access. • Free / Paid event sign ups Free and paid sign ups to events. • Free standard store products Free standard products within limits. • Ticket manufactured store products Paid tickets at discount for manufactures. • Monthly saving payments Get paid monthly for larger payments. • International payments Payments available worldwide currencies. • Profit percentage: 70% The set amount of your profit returns. • Profit bonus: - 1% - 5% The set amount of profit bonus returns. • Network: Social Group Access Private network access to connect to our teams. • Payments, Codes, Files, Media, Connectivity Access to payment files, history, codes and more. • Private servers and assisting managers No stress on you! We deal with everything for you. • Advertisement: Non / Base listings Standard roster listings and no paid adverts. • Design discount: Up to 20% Gain new design discount up to 20% • Product discount: Up to 10% Gain production order discount up to 10% • Main roster: Potential upgrade Do well enough we can promote you for free! When making a purchase on any of our services please be aware of all the comparisons and information, all help is available before, during and after purchase and service. VIEW ROSTER SERVICE MENU HERE <

ROSTER NETWORK GROUPS We've had quite a lot of questions about our online networks and groups, so here we have gathered some information for you to take a look over on what they are, what it does and how it all works. WHAT ARE NETWORK GROUPS? - Network groups are only accessible to clients only. - Network groups are hidden and for private access. - Network groups are for staff communication. - Network groups are for business, design and productivity. - Network groups are for our entire team to connect. - Networks can only be access by badge holders. - Networks are provided to our store collaborations. - Networks are provided to our subscription members. - Networks are all hidden to public viewers and members. - Networks are only accesses by certain badge holders. WHAT ARE THEY USED FOR? - Networks are for staff communication. - Networks are for entire team communication. - Create personal and business posts and threads. - Create business requests and discussions. - Upload photo and video media content. - View payment history and documents. - View personal shop and service codes. - View additional resources and designs. - Note and post your own thoughts and plans. - Note and post your own project ideas. - Members can sign up to creative timelines. - Members can sign up to production chains. - Members can sign up to project products. NETWORK ACCESS - Network groups are located in your profile menu. - As stated networks are private and hidden to badge holders. - Network tabs are available to everyone but limited access. - Networks are for store collaboration members only. - Networks are for subscription holders only. - No access? You will be directed to another page. INTERNET ACCESS TUTORIAL: View images below for access tutorial online. MOBILE ACCESS TUTORIAL: View images below for access tutorial mobile. NETWORK NOTIFICATIONS - Notifications will be pushed by us and out WIX host. - Notifications can be received by your subscription mail. - Notifications can be received at your profile bell icon. - Notifications are all turned on automatically - Notifications can be altered by your own options. NOTIFICATIONS TUTORIAL: View images below for notification access. - Turn them off? You're responsible for keeping check. - Turn them off? You're the one who may miss out. - Turning them off can cause you to miss sign up events. - Turning them off can cause you to miss product chains. - Turning them off can make you miss out on serious content. - We advise to keep your network notifications on at all times. - Notifications by email can direct you to our website - Notification by email may also direct you to an app (N/A)

ROSTER EVENT TICKET VENDOR Purchasing event tickets from Unforgettable Vision offers several exclusive benefits tailored to enhance your engagement with our world-class graphic design services. Firstly, our event tickets allow you to purchase additional store content, giving you access to an array of unique and personalized design products with a boost of turnaround in production. Additionally, as a ticket holder, you gain exclusive rates and services, making you an integral part of our team and enabling you to access premium resources at special prices from our creative team. Furthermore, our event tickets grant you the opportunity to participate in our creative timelines, production chains, and anticipated projects, immersing you in the creative process and allowing you to contribute to and benefit from our innovative design ventures. Overall, these tickets are designed to offer a comprehensive and immersive experience with Unforgettable Vision, ensuring you receive value, exclusivity, and a front-row seat to our design excellence. - Production speed boosts Purchase tickets for speed in production. Wait up to 7 days and not 2 to 4 weeks. - Additional store content and limits Add new content to your store and increase limits. Pay for some standard and manufactured products. - Standard products Do not require tickets and are free within your limits. Standard labels are listed in services and networks. - Manufactured products Ticket available for manufactured products, Manufactured products free in product chains. - Event Timelines Purchase content for our event timelines. - Production Chains Purchase content for our production chains. - Official Projects Purchase entry and content into our projects. MAIN ROSTER MEMBERS Main rosters gain vendor discount. Main roster gain up to 50% discount BASE ROSTER MEMBERS Base roster members pay standard rates. Base roster can unlock discounts. VISIT OUR ROSTER VENDOR <

Unforgettable Vision is an online eCommerce business headquartered in the United Kingdom, with worldwide production branches. We specialize in unique designs, parody, and customized products, brought to you by our team of highly skilled designers and creators. Our branches around the world collaborate with top manufacturers to offer a wide range of personalized products. WHAT CAN YOU EXPECT TO SEE? - Graphics design and creative content - Physical art creations and digital designs - New creations and pre-made content - Parody and pop culture content - Online shop orders, invoices, and quotes - Online requests and service bookings - Service menus and personalized products - Roster stores and collaboration projects We provide graphics design content for personal use and personalized products printed or designed on demand, ensuring everyone gets a product that suits their personality. Explore our offerings: - VIEW OUR SHOP - VIEW OUR SERVICES - VIEW OUR ARCHIVE