The following section gives you more information and details on our online shop services and fulfillment production times. This is a main guideline on what to expect and how it works.

TRANSACTION TIMES VARY

PayPal: Everyday, Instant production.
Square:  Next day, Instant production.

Please be aware that additional charges may apply by payment providers when making an online purchase.

PRODUCT FULFILLMENT TIMES

Product Fulfillment times : 2 Days to 15 Days

Fulfillment times for all products are given a vary date of 2 to 15 days for completion. Package and shipping is not included.

DELIVERY AND SHIPPING TIMES

Estimated days: 3 Days to 25 Days

Delivery and shipping times for all products are given a vary date of 3 to 25 days. This is included for all products at all given locations.

TOTAL TIME ESTIMATES

Estimate services times : 2 Days to 30 Days

From order, transaction, production, packaging and shipping worldwide we give a total estimated time of 2 to 30 days. anytime after this we suspect a problem that will be fixed Immediately.
 

IMPORT AND DUTY FEES

Stay informed about the crucial details regarding shipping import rates and fees for both United Kingdom, UK and worldwide destinations with this comprehensive product description.

The unforgettable vision are based in the United Kingdom but do not carry out all services.

These are branched worldwide in what we provide as apart of our business meaning we fulfill to the closest one to you and your destination.

You can view our Policy And Regulations for more information on product imports and if you're effected. 

PRODUCT SOURCED

• United Kingdom 
United kingdom is the HQ location.

• United States
United states sourced network.

• China
China sourced network.

• Japan
Japan sourced network.

• Latvia
European sourced network.

• Worldwide
Can be sourced from other locations.

Please be aware that import rates may apply in some worldwide regions, please be aware or your country import fees and duty rates.

POLICY AND REGULATIONS

Please make sure you are up to date and have taken the time to take a look over our policy and regulations.

Our policy and regulations will provide our online terms, agreements and policy on how our online shop and services work.

You can view out policy and regulations at our website.

MADE ESPECIALLY FOR YOU

This product is created on your demand upon making a order purchase on our online shop or online services.

Making products on the demand instead of in bulk help reduce overproduction, so thank you for making thoughtful purchasing decisions!

PRODUCT SAFETY REGULATIONS

EU Warranty: 2 years

Other compliance information: Meets the flammability, and formaldehyde, azo dyes, lead, cadmium, bisphenols, and phthalates level requirements.

In compliance with the General Product Safety Regulation (GPSR), Unforgettable Vision ensures that all consumer products offered are safe and meet EU standards.

For any product safety related inquiries or concerns, please contact us at Unforgettablevisions@gmail.com or write to us at the following address.

Unforgettable Vision,
26 Tyne Bank, Blaydon-On-Tyne,
NE21 4RW, England, United Kingdom.

RETURN POLICY

Any claims for misprinted, damaged and defective items must be submitted within 5 days after the product has been received.

• Visit the contact page
• Fill in any information needed
• Select "Returns Enquirer" option
• Upload images of your problem
• Write your message to us
• Send report for investigation

The Unforgettable Vision team will investigate and inspect your reported problem on your product and look further into your reported situation that is involved with our services and production.

RETURNS AND REFUNDS ARE NOT GUARANTEED.

We don't accept returns or refunds unless it is due to manufacturing and production errors.

Any issues of wrong size, change of color or wrong order will not be accepted as it's under your own circumstance. 

CONTACT US

At anytime before, during or after your purchase the Unforgettable Vision team are always ready and here to help.

You can visit our contact page of our website or you can message our staff directly and on our social media platforms.

> VISIT CONTACT PAGE
> VISIT POLICY PAGE

PRINTED PRODUCTS
Direct Printed Product

The latest printing technology is to offer a wide variety of printable garments and products with design color options.

We use high-quality inks that won't fade for a long time if taken care of properly.

Keep in mind that the original manufacturer's care instructions don't take into consideration the printing process.

We suggest following the care instructions on this page to learn how to take care of your printed garments properly.

CARE DETAILS

• Can be machine-washed cold on a gentle cycle

• Make sure you turn your garment inside-out

• Avoid Bleach (non-chlorine bleach only if and when necessary)

• Do not use any fabric softeners

• Do not dry-clean your items

• Can be tumble-dried on a low cycle (Hang-dry works best)

• Use cool iron method inside-out

• Do not iron the print design

• Do not iron the print design

• Shrinking of the garment may occur if you wash or dry on a higher setting than what is advised.

• For the best results we advice hand washing your printed apparel, this will guarantee you a longer life time.

Follow these instructions carefully to avoid fading, cracking or failure of the desired print design on your apparel and object product..